Legal Documents

Terms of
Use

Effective: October 4, 2026  ·  Version 2.0

1. Operator

The NeuralCore AI service (neuralcore-ai.com) is operated by JGOGROUP s.r.o., Company ID (IČO) 53275195, Tax ID (DIČ) 2121348449, VAT ID SK2121348449, registered office Smaragdová 3, 851 10 Bratislava – Jarovce, Slovakia, registered in the Commercial Register of the Bratislava III City Court, Section Sro, Insert No. 148255/B. Contact: [email protected].

2. Service Description

NeuralCore AI is an AI orchestration platform that simultaneously sends your questions to seven language models (GPT-4o, Claude, Gemini, Groq, DeepSeek, Grok, Mistral) and synthesizes the results using a consensus algorithm into a single answer.

3. Pricing Plans

All plans include all 7 AI models. All prices include VAT.

4. Payment

Payments are processed through ComGate Payments a.s., a licensed payment service provider. Payment is a one-time monthly fee — the subscription does not renew automatically. We will contact you before each new period.

5. Cancellation

You may cancel your subscription at any time by sending an email to [email protected]. Access to paid features remains active until the end of the paid period. No cancellation fee is charged.

6. Refunds

Under EU Directive 2011/83/EU, you have the right to a refund within 14 days of the first payment, if you have not actually used the service. Send your request to [email protected].

7. Prohibited Use

The following is prohibited:

Violation of these terms may result in immediate account termination without any right to a refund.

8. Content Liability

Responses generated by AI models are informational in nature and do not constitute legal, medical, financial or other professional advice. NeuralCore AI accepts no liability for decisions made based on AI responses.

9. Service Availability

We strive to ensure 24/7 service availability, but we do not guarantee uninterrupted availability. Scheduled maintenance will be announced in advance.

10. Changes to Terms

NeuralCore AI reserves the right to change these terms at any time. You will be notified of changes by email or in-app notification. Continued use of the service after notification of changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the law of the Slovak Republic. Any disputes will be settled by the competent courts of the Slovak Republic.

12. Contact

For any questions, please contact us at [email protected].